Shipping & Return Policy

Shipping Policy

Processing Time
All orders are processed promptly after being placed. You will receive a confirmation email once your order has been shipped, including tracking information where available.

Shipping Destinations
We ship worldwide, including the United States, United Kingdom, Europe, Canada, Australia, and other international regions. Delivery times may vary depending on location, customs clearance, and carrier schedules.

Shipping Costs
Shipping fees are calculated at checkout. We may offer free shipping promotions on selected products or orders above a certain value.

Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, or local handling fees required by their country.

Returns & Refunds

Return Eligibility
You may request a return if:

  • The item is defective or damaged

  • You received the wrong product

  • The item significantly differs from its description

Items must be unused and in their original packaging.

Non-Returnable Items
We do not accept returns for:

  • Used items

  • Items damaged due to misuse

  • Clearance or final sale items

  • Requests made outside the return window

How to Request a Return
To request a return, please contact us at:
support@infin8mart.com

Include:

  • Your order number

  • Clear photos of the product

  • A brief description of the issue

Our team will respond promptly.

Refund Process
Once your return is approved:

  • Refunds will be issued to the original payment method

  • Shipping fees are non-refundable unless the issue was caused by our error

Order Cancellations
Orders may be canceled shortly after placement. After processing begins, cancellations may not be possible.

Contact Information
Email: support@infin8mart.com
Business Hours: Monday – Friday